What is the typical claims processing time?
Claims Processing Turnaround Time:
Claims are typically processed within 5 working days from the date of submission, as long as all required documentation has been uploaded to the Heale platform.
Claims Reimbursement Time:
Reimbursement for claims is generally processed and issued within 5 working days after the claim has been approved.
Related Articles
How to submit a health insurance claim through Heale?
Submitting a health insurance claim via Heale is simple and easy. Follow these steps to submit your claim: Steps to Submit a Claim: Log in to Your Heale Account Access your Heale account using your credentials. Navigate to the 'Claims' Section Go to ...
How long does It take to reimburse my claim from the insurance?
Reimbursement for claims is typically processed and issued within 5 working days after the claim has been approved. If you have not received your reimbursement after this period, please contact your insurance provider using the phone number listed on ...
How to add Bank Account details for reimbursement?
To ensure that your reimbursement is processed smoothly, you must provide your bank account details on the Heale platform. Here's how to update your details: Log in to your Heale Account Access your account using your login credentials. Navigate to ...
How can I track the status of submitted Claims?
You can track the status of your claim by directly contacting your insurer. Alternatively, you can log in to your Heale account to view any updates on your claim status.
How to find the list of covered hospitals and clinics in my insurance policy?
Your Network list includes detailed information about the Hospitals and clinics available in your plan. To view your Network list and learn more about your coverage: Log in to your heale.io account. Navigate to the "Policy" section. Click on ...